Providing live support to the real time visitor is a good idea to help visitors/customers and increasing loyalty of your site. I have used this live chat plugin on my ecommerce site to help my visitors and it worked for me as I am seeing good numbers in sale.
I have experienced two more live chat softwares before Live2support. In first I got some technical issue and in second there was customer support problem when it is needed but Live2support is fantastic to use. In last 8 months I didn’t find any big problem. Once their support team helped me during night time also to resolve a minor problem by this one could understand their customer support team sincerity towards clients.
The Live2Support chat software has increased my online sales by 20% in very few months hoping for more from it. This software has many good features like monitoring real time visitors, pushing pages, instant help to the customers so loving it.
